Privacy policy

Privacy Policy

Last updated: 2 September 2025

OilPads.co.uk is a trading name of R&C Components Ltd. We respect your privacy and are committed to protecting your personal data. This policy explains what we collect, why we collect it, how we use it, and the rights you have under UK GDPR.

Who we are (Data Controller)

R&C Components Ltd (trading as OilPads.co.uk)
Company No: 03269214  |  VAT No: GB 390 2274 60
Registered Office: 455–457 Hedon Road, Hull, HU9 1SQ, United Kingdom
Tel: 01482 692870  |  Email: sales@oilpads.co.uk

Personal data we collect

  • Order & account data: name, billing/shipping address, email, phone, order contents.
  • Payment data: processed securely by our payment providers (we do not store full card details).
  • Technical & usage data: IP address, device/browser info, pages viewed, and interactions (via cookies/analytics).
  • Communication data: messages sent via forms, email, or phone.
  • Marketing preferences: your opt-in/opt-out choices.

Why we use your data (lawful bases)

  • Contract: to process and deliver your orders, provide customer support, and manage returns/warranties.
  • Legitimate interests: to improve our site and services, prevent fraud/abuse, and keep our systems secure.
  • Legal obligation: to keep records for tax/audit and comply with consumer protection laws.
  • Consent: to send email marketing where you have opted in (you can withdraw any time).

Marketing communications

Where permitted, we may send marketing emails about similar products to those you purchased (soft opt-in). You can unsubscribe at any time using the link in our emails or by contacting us at sales@oilpads.co.uk.

Who we share data with (processors)

We only share what’s necessary to run our store and deliver your order:

  • Shopify (store platform & hosting).
  • Payment providers (e.g., Shopify Payments and/or PayPal) for secure payment processing.
  • Couriers (e.g., Royal Mail and reputable UK carriers) to deliver your parcel.
  • Analytics/anti-fraud tools to help secure and improve the site.

We do not sell your personal data.

International transfers

Some providers (including Shopify) may process data outside the UK/EEA. Where this happens, appropriate safeguards (such as adequacy decisions or Standard Contractual Clauses) are used to protect your information.

Retention

We keep order records for up to 7 years (tax/audit). Other data is retained only as long as necessary for the purposes above or to comply with legal obligations, after which it is securely deleted or anonymised.

Cookies & analytics

We use cookies to make the website work, remember your preferences, and measure performance. You can manage consent at any time via our Cookie Preferences. For more detail, see our Cookie Policy.

Your rights

  • Access, rectification, and erasure of your personal data.
  • Restriction or objection to processing, and data portability.
  • Withdraw consent for marketing at any time (unsubscribe link in emails or contact us).

To exercise your rights, email sales@oilpads.co.uk or write to the address above. We respond within one month.

Security

We use technical and organisational measures (including HTTPS/SSL, access controls, and staff training) to protect your data.

Contact & complaints

Data protection contact
R&C Components Ltd (OilPads.co.uk)
455–457 Hedon Road, Hull, HU9 1SQ, United Kingdom
Tel: 01482 692870  |  Email: sales@oilpads.co.uk

If you are not satisfied, you can complain to the UK Information Commissioner’s Office: ico.org.uk/make-a-complaint/.